Contact

Email us: nichawaii@egov.com 

Call us: (808) 695-4620 

NIC Hawaii is located on the corner of Merchant and Alakea Streets on the 18th floor of the City Financial Tower. We are open Monday – Friday from 7:45 am – 4:30 pm excluding state holidays.

All staff are working remotely for the foreseeable future and our office is currently closed to the public due to the COVID-19 pandemic.

Need help using one of our services?

For general information or assistance with our services, technical support or billing questions, please visit our help center.

Parking instructions

1. Enter parking garage from Richards Street. This is a one-way street going towards the ocean.
2. Visitor parking is available on parking level P3 in stalls marked with the visitor signage.
3. Park, then take the elevator to the lobby.
4. Catch the building elevator to the 18th floor.