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County of Kauai, NIC Hawaii Upgrade Online Payment Services

The County of Kauai’s Finance Department and Department of Public Works, Wastewater Management Division and NIC Hawaii have launched an upgraded payment platform to accept digital sewer payments. The service went live on October 19 and can be accessed via pay.ehawaii.gov/kauai.

“We’re excited to launch this upgrade to our sewer payments system,” said Reiko Matsuyama Director of Finance for the County of Kauai Finance Department. “This digital solution allows us to provide our customers with a better payment experience and also allows our staff to be more efficient in running our operations.”

Launched on the NIC Hawaii Payment Platform, the system allows customers to either pay as a guest or as a logged-in user. Those who log in to make payments can also view their account and payment history.

In addition, the system allows the County of Kauai staff to upload billing files and retrieve payment files on demand, enabling a more streamlined process workflow. The platform also features a shopping cart giving public users the option to pay for multiple invoices at one time.

“As a longtime partner with the County of Kauai, it’s great to collaborate on new and improved digital government solutions,” said Burt Ramos, NIC Hawaii General Manager. “We want to help them make it easy for citizens to interact quickly and safely with the County, particularly during these unprecedented times of uncertainty.”

The online sewer payments service was created in partnership with NIC Hawaii, the official internet portal manager of eHawaii.gov.

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