Post Project Partner Survey Please let us know what you thought of NIC Hawaii on your recently deployed project. 1. Please state your department and division:(Required) 2. Title of project:(Required) 3. What was your role in the project?(Required) Project Manager Subject Matter Expert Technical Contact Director Other If other, please explain: 4. Name: 5. Email: 6. Please rate your satisfaction in the following areas:(Required)PoorGoodExcellentTreated respectfully by NIC Hawaii staffUnderstood the process your project was to go throughAs involved with the process as you wanted to beKept informed of project's progressQuality of customer service receivedNIC Hawaii met their commitment to project timelinesNIC Hawaii delivered a quality online product that met my expectationsTimely responses of NIC Hawaii staff to my requests and concernsNIC Hawaii staff demonstrated expert knowledge in software design and development7. If you had to choose areas where NIC Hawaii most needs to improve, which areas would they be? (You may choose more than one.) Responding to customer requests Listening to customer needs Meeting customer needs Meeting established deadlines Creating quality products Consulting expertise Technical proficiency Other If other, please explain: 8. On a scale from 1 - 5 (5 meaning very responsive), please rate the following:(Required)12345Overall responsiveness of NIC Hawaii personnelSatisfaction with the final product9. What worked well - either for this project or for the project team?10. What challenges did the team have to work through?11. Were the project goals attained? If not, what changes need to be made to meet goals in the future?12. What other things can NIC Hawaii do to improve our service?PhoneThis field is for validation purposes and should be left unchanged.
