Tyler Technologies, Inc. announced the state of Hawaii signed a contract extension for Tyler’s digital government and payments services. The three-year agreement expands upon a 21-year relationship between the state and Tyler subsidiary, NIC.
“NIC Hawaii is a key provider of a variety of digital services to Hawaii’s citizens, including motor vehicle registration renewals, business registrations, camping permits, and secure payment processing. These digital services are accessible 24/7, making it more convenient for people to conduct their business with government efficiently,” said Chief Information Officer Doug Murdock, State of Hawaii Office of Enterprise Technology Services.
NIC Hawaii delivers 149 digital government services across 77 agencies. In fiscal year 2021 alone, NIC Hawaii processed more than $310 million for the state and counties. Additionally, NIC Hawaii securely hosts the state’s official website, Hawaii.gov, which received 4.3 million page views last year.
“Hawaii government has been our sole focus for two decades now. Our services have helped agencies modernize their processes, streamline their workflows, and better serve their constituents,” said Burt Ramos, general manager of NIC Hawaii. “In doing so, we have become a true strategic partner, closely aligned with the state’s overall goals for digital government and payment services. Now, as a part of Tyler, we are positioned to be able to bring even more services and innovation to the state of Hawaii.”